SHIPPING & RETURNS
Thank you for visiting and shopping at My Website (change this). Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time may vary.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout
RETURN & EXCHANGE POLICY
Almost all items are eligible to be exchanged, please see below for exceptions & rules:
Items must be returned unworn and unwashed in addition to being smoke, deodorant, make-up and damage free.
Original tags (if applicable) must be attached & intact.
If you feel you have received a defective or damaged item, please contact us within 3 business days of the delivery date.
Shoes must be shipped back in their original shoe box. The shoe box needs to be placed in another box or mailer bag to avoid damage from shipping.
Shoes returned using the shoe box as the shipping box, or shoes returned without their original shoe box are subject to a restocking fee (this restocking fee can vary from $5 up to $25 depending on original purchase price of the shoes). Additionally, all return shipping costs are the responsibility of the customer
Final Sale items will not be accepted for return. Final sale items meet one of the following criteria:
Intimates (i.e. Self Adhesive Bras), Face Masks, and Jewelry
Hats and Beanies
Any items marked 50% off or more at time of sale
Please note: Items will be shown as final sale when they are put in your cart and will also show up as final sale on the receipt included with your order.